Retail sales route supervisor

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: 1 year to less than 2 years

Work site environment

  • Non-smoking
  • Air conditioned

Work setting

  • Retail business

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize return of merchandise
  • Sell merchandise
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash

Supervision

  • Retail salespersons and sales clerks

Area of specialization

  • Retail store

Security and safety

  • Criminal record check
  • Driving record check (abstract)

Transportation/travel information

  • Valid driver's licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Handling heavy loads
  • Attention to detail
  • Combination of sitting, standing, walking
  • Walking
  • Sitting
  • Standing for extended periods
  • Bending, crouching, kneeling

Personal suitability

  • Accurate
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Initiative
  • Ability to multitask

Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Do you have experience working in this field?
  • Do you live near the job location?

Employment terms options

  • Shift
  • Flexible hours

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Group insurance benefits

Other benefits

  • Deferred Profit Sharing Plan (DPSP)
  • Free parking available
  • Paid time off (volunteering or personal days)

Support for persons with disabilities

  • Participates in a government or community program or initiative that supports persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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