This job offer is no longer available
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 to less than 7 months
- or equivalent experience
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Provide customer service
Computer and technology knowledge
Type of experience
Screening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Workplace information
- Hybrid
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week