- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 to less than 7 months
- or equivalent experience
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Provide customer service
- Address customers' complaints or concerns
- Answer clients' inquiries and provide information
- Answer inquiries and provide information to customers
- Answer written and oral inquiries
- Receive and log complaints
Computer and technology knowledge
- Switchboard 1-25 lines
- MS Office
Screening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Workplace information
- Hybrid
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week
