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Notre hôtel est lauréat de nombreux prix d'excellence, depuis son ouverture en 2011. Nos employés sont fiers d'accueillir des voyageurs de partout avec le sourire. Les Abitibiens sont chaleureux et nous faisons vivre cet hospitalité à nos invités chaque jour. Joignez-vous à nous pour une carrière gratifiante dans l'hôtellerie!

Description de l’offre d’emploi

Responsabilités:

Réservation:

Préciser les besoins du client et ouvrir son dossier;
Confirmer, modifier ou annuler une réservation.

Arrivée et départ de la clientèle:

Accueillir les clients à leur arrivée et vérifier les données de la réservation;
Obtenir des garanties de paiement;
Assigner les chambres, remettre les clés et fournir au client les renseignements utiles sur l’établissement;
Vérifier la satisfaction des clients qui quittent;
Finaliser la note, faire approuver les frais de séjour, percevoir le paiement et remettre une copie de la transaction au client;
Offrir d’effectuer d’autres réservations.

Service à la clientèle:

Promouvoir les services de l’établissement, les attraits touristiques et les différentes activités de la région et effectuer des réservations au besoin;
Recevoir le courrier ou les messages et en assurer la distribution;
Assurer la sécurité des clients et de leurs biens;
Répondre aux demandes des clients;
Traiter les commentaires et les plaintes des clients et en assurer le suivi.

Suivi administratif:

Vérifier les registres quotidiens, les comptes des clients, les états de caisse et les pièces justificatives;
Produire et vérifier les rapports journaliers;
Assurer la coordination avec les différents départements de l’hôtel.

Toutes autres tâches connexes.

Exigences:

Diplôme d’études secondaires ou l’équivalent;
Être légalement autorisé à travailler au Canada;
Capacité à travailler physiquement (debout toute la journée);
Habileté à travailler avec des équipes de travail diversifiées;
Habileté à travailler sous pression;
Avoir un bon sens de l’organisation;
Disponible à travailler les fins de semaine.

Langues

Français parlé et écrit - Faible

ExpérienceAucune expérience ","lang","preposepreposee-a-la-reception-dhotel","apply_external_link","https://www.quebecemploi.gouv.qc.ca/plateforme-emploi/poste/507603?utm_source=direct&source=direct","text_description","Description de l'entrepriseNotre hôtel est lauréat de nombreux prix d'excellence, depuis son ouverture en 2011. Nos employés sont fiers d'accueillir des voyageurs de partout avec le sourire. Les Abitibiens sont chaleureux et nous faisons vivre cet hospitalité à nos invités chaque jour. Joignez-vous à nous pour une carrière gratifiante dans l'hôtellerie!Description de l’offre d’emploiResponsabilités:Réservation:Préciser les besoins du client et ouvrir son dossier;Confirmer, modifier ou annuler une réservation.Arrivée et départ de la clientèle:Accueillir les clients à leur arrivée et vérifier les données de la réservation;Obtenir des garanties de paiement;Assigner les chambres, remettre les clés et fournir au client les renseignements utiles sur l’établissement;Vérifier la satisfaction des clients qui quittent;Finaliser la note, faire approuver les frais de séjour, percevoir le paiement et remettre une copie de la transaction au client;Offrir d’effectuer d’autres réservations.Service à la clientèle:Promouvoir les services de l’établissement, les attraits touristiques et les différentes activités de la région et effectuer des réservations au besoin;Recevoir le courrier ou les messages et en assurer la distribution;Assurer la sécurité des clients et de leurs biens;Répondre aux demandes des clients;Traiter les commentaires et les plaintes des clients et en assurer le suivi.Suivi administratif:Vérifier les registres quotidiens, les comptes des clients, les états de caisse et les pièces justificatives;Produire et vérifier les rapports journaliers;Assurer la coordination avec les différents départements de l’hôtel.Toutes autres tâches connexes.Exigences:Diplôme d’études secondaires ou l’équivalent;Être légalement autorisé à travailler au Canada;Capacité à travailler physiquement (debout toute la journée);Habileté à travailler avec des équipes de travail diversifiées;Habileté à travailler sous pression;Avoir un bon sens de l’organisation;Disponible à travailler les fins de semaine.LanguesFrançais parlé et écrit - FaibleExpérienceAucune expérience",{"_203":204,"_205":206,"_207":-5,"_208":318,"_229":230,"_231":232,"_233":319,"_242":-5,"_243":-5,"_244":-5,"_245":-5,"_246":-5,"_247":-5,"_248":-5,"_249":250,"_251":250,"_252":-5,"_253":254,"_255":-5,"_256":-5,"_257":-5,"_258":-5,"_259":-5,"_260":-5,"_261":-5,"_262":241},{"_210":211,"_212":213,"_214":215,"_216":217,"_218":219,"_220":221,"_222":223,"_224":225,"_226":227,"_228":219},{"_235":236,"_237":238,"_239":238,"_240":241},"attributes",[322,333,341],{"_203":323,"_324":325,"_326":327,"_253":330},25,"type","category","label",{"_6":328,"_269":329},"Hospitality / Tourism","Hôtellerie / Tourisme",{"_6":331,"_269":332},"hospitality-tourism","hotellerie-tourisme",{"_203":334,"_324":335,"_326":336,"_253":338},38,"schedule",{"_6":337,"_269":337},"Permanent",{"_6":339,"_269":340},"permanent-en","permanent",{"_203":342,"_324":335,"_326":343,"_253":346},41,{"_6":344,"_269":345},"Full time","Temps plein",{"_6":347,"_269":348},"full-time","temps-plein","created_at","2025-11-04T05:05:04.000000Z","published_at","2025-11-04 05:05:04","is_published","is_open","timeago","4 months ago","content","attributesByType",{"_325":360,"_335":361},[322],[333,341],"total","categories",[365],{"_203":323,"_326":328},"cities",[215],"schedules",[370,371],{"_203":334,"_326":337},{"_203":342,"_326":344},"langSwitchUrl","https://carrieres.jobsmedia.ca/11352/quality-inn-suites-val-dor/emplois","actionData","errors"]

Open Positions (1)

Hospitality / Tourism