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La Société de transport du Saguenay exploite un important réseau de transport sur le territoire de Ville de Saguenay. Avec plus de 160 employés, sa mission est d’offrir des services efficaces de transport aux usagers du Saguenay en faisant une saine utilisation de toutes les ressources disponibles. La Société est actuellement à la recherche d’une ressource afin de pourvoir un poste de chauffeur/chauffeuse d’autobus.

Description de l’offre d’emploi

RÉPARTITEUR - RÉPARTITRICE TRANSPORT EN COMMUN

Transport adapté et Transport en commun

• Salaire de 27,31 $ à 35,43 $/heure selon expérience ;
• Emploi à temps plein 35 à 40 heures par semaine ;
• Contrat à durée déterminée 18 mois avec possibilités de prolongation;
• Horaire de jour, soir et fin de semaine;
• Avantages sociaux; vacances, congés pour affaires personnelles et obligations familiales, assurances collectives, etc.

TÂCHES ET RESPONSABILITÉS
• Répondre aux questions des usagers concernant les circuits et les horaires;
• Distribuer le travail aux chauffeurs;
• Effectuer les communications aux chauffeurs concernant leurs horaires et leurs parcours;
• Surveiller le déroulement des opérations et communiquer les retards et les aléas de la route;
• Prendre les réservations des usagers du transport adapté;
• Planifier les itinéraires et les horaires afin de répondre à la demande des usagers du transport adapté;
• Assurer un soutien auprès de la clientèle;
• Gérer les priorités et soutenir les opérations lors des périodes de forte affluence;
• Assumer toutes tâches et responsabilités inhérentes à sa fonction ou pouvant lui être confiées.

PROFIL ET COMPÉTENCES RECHERCHÉES :
• Capacité à gérer efficacement le stress, à prendre des décisions rapides et à garder son calme sous pression, particulièrement lors des heures de pointe où le rythme de travail est très élevé;
• Sens de l'organisation; Structure et rigueur
• Excellente connaissance du territoire de la Ville de Saguenay, incluant les principaux axes routiers, secteurs, points d’intérêt et zones à risque d’achalandage (atout);
• Habileté de communication, souci du service à la clientèle;
• Capacité à faire preuve de patience, de compréhension et d’empathie;
• Facilité à travailler en équipe;
• Bonnes aptitudes avec les logiciels informatiques;
• Posséder une formation ou une expérience (2 à 5 années) dans le domaine du transport en conduite, logistique, répartition ou en service à la clientèle (un atout);
• Le candidat doit être disponible de jour, soir et fin de semaine.

Les personnes intéressées sont invité à postuler sur les différentes plateforme d'emploi ou faire parvenir directement leur CV à emploi@stsaguenay.com en mentionnant Répartiteur - Répartitrice ADM2512.

Qualifications professionnellesCette offre d'emploi est soumise à une qualification professionnelle reconnue en dehors du réseau scolaire ou universitaire : (certificats, permis, cours, appartenance à un ordre ou une association professionnelle, etc.)Langues

Français parlé - Élevé
Français écrit - Moyen

Formations

Diplôme d’études secondaires (DES)

Expérience1 à 2 ansCompétences

Assiduité et ponctualité
Tolérance au stress
Tolérance au travail routinier

Travailleuses et travailleurs expérimentésCette offre d'emploi provient d'un employeur disposé à embaucher des travailleurs expérimentés. Pour plus d'information : Travailleurs expérimentés sur le marché du travail | Gouvernement du Québec (quebec.ca) ","lang","agentagente-des-services-a-la-clientele-transport-par-autobus","apply_external_link","https://www.jobillico.com/fr/offre-d-emploi/societe-de-transport-du-saguenay-sts.hOytEa/repartiteur/16648908?utm_source=jobsmedia&source=jobsmedia","text_description","Description de l'entrepriseLa Société de transport du Saguenay exploite un important réseau de transport sur le territoire de Ville de Saguenay. Avec plus de 160 employés, sa mission est d’offrir des services efficaces de transport aux usagers du Saguenay en faisant une saine utilisation de toutes les ressources disponibles. La Société est actuellement à la recherche d’une ressource afin de pourvoir un poste de chauffeur/chauffeuse d’autobus.Description de l’offre d’emploiRÉPARTITEUR - RÉPARTITRICE TRANSPORT EN COMMUNTransport adapté et Transport en commun• Salaire de 27,31 $ à 35,43 $/heure selon expérience ;• Emploi à temps plein 35 à 40 heures par semaine ;• Contrat à durée déterminée 18 mois avec possibilités de prolongation;• Horaire de jour, soir et fin de semaine;• Avantages sociaux; vacances, congés pour affaires personnelles et obligations familiales, assurances collectives, etc.TÂCHES ET RESPONSABILITÉS• Répondre aux questions des usagers concernant les circuits et les horaires;• Distribuer le travail aux chauffeurs;• Effectuer les communications aux chauffeurs concernant leurs horaires et leurs parcours;• Surveiller le déroulement des opérations et communiquer les retards et les aléas de la route;• Prendre les réservations des usagers du transport adapté;• Planifier les itinéraires et les horaires afin de répondre à la demande des usagers du transport adapté;• Assurer un soutien auprès de la clientèle;• Gérer les priorités et soutenir les opérations lors des périodes de forte affluence;• Assumer toutes tâches et responsabilités inhérentes à sa fonction ou pouvant lui être confiées.PROFIL ET COMPÉTENCES RECHERCHÉES : • Capacité à gérer efficacement le stress, à prendre des décisions rapides et à garder son calme sous pression, particulièrement lors des heures de pointe où le rythme de travail est très élevé;• Sens de l'organisation; Structure et rigueur• Excellente connaissance du territoire de la Ville de Saguenay, incluant les principaux axes routiers, secteurs, points d’intérêt et zones à risque d’achalandage (atout);• Habileté de communication, souci du service à la clientèle;• Capacité à faire preuve de patience, de compréhension et d’empathie;• Facilité à travailler en équipe;• Bonnes aptitudes avec les logiciels informatiques;• Posséder une formation ou une expérience (2 à 5 années) dans le domaine du transport en conduite, logistique, répartition ou en service à la clientèle (un atout);• Le candidat doit être disponible de jour, soir et fin de semaine.Les personnes intéressées sont invité à postuler sur les différentes plateforme d'emploi ou faire parvenir directement leur CV à emploi@stsaguenay.com en mentionnant Répartiteur - Répartitrice ADM2512. Qualifications professionnellesCette offre d'emploi est soumise à une qualification professionnelle reconnue en dehors du réseau scolaire ou universitaire : (certificats, permis, cours, appartenance à un ordre ou une association professionnelle, etc.)LanguesFrançais parlé - ÉlevéFrançais écrit - MoyenFormationsDiplôme d’études secondaires (DES)Expérience1 à 2 ansCompétencesAssiduité et ponctualitéTolérance au stressTolérance au travail routinierTravailleuses et travailleurs expérimentésCette offre d'emploi provient d'un employeur disposé à embaucher des travailleurs expérimentés. 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Open Positions (1)

Customer Service / Call Center