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Groupe Troisvert est une entreprise familiale œuvrant dans le domaine immobilier et récréotouristique.

Description de l’offre d’emploi

Emploi basé au Club House de kanata Tremblant :

Coordonner les réservations des unités de location (gestion du calendrier, planifier le ménage, vérifier les unités avant l'arrivée et après le départ des clients, s'assurer de recevoir les clients à leur arrivée, prendre les paiements);
Assurer le service à la clientèle (accueil, gestion des appels de service, planification et réservation d'activités, etc.);
Répondre aux courriels et appels téléphoniques;
Préparation de documents pour l'arrivée des clients;
Location d'équipement de plein air (vélos, kayaks, etc.);
Autres tâches selon les besoins;
Horaire constant et fixe du jeudi au lundi. Remplacement pour vacances au besoin.

Avantages :

Tâches variées;
Horaire fixe;
Tenue décontractée;
Horaires flexibles;
Stationnement sur place.

Télétravail - NON

Type d'emploi : Temps plein, permanent
Heures à temps plein : 40 hres par semaine
Salaire : 20.00 $ à 22.00 $ par heure
Prime de week-end : 1.00 $ de plus de l'heure

Horaires de travail:

Disponible la fin de semaine.

Expérience :

Service à la clientèle : 1 an (souhaité);
Utilisateur Office/Excel : 1 an (souhaité);
Utilisateur AirBnB ou location de chalet : 1 an (souhaité).

Compétences recherchées :

Environnement de multi-tâches;
Confiance et courtoisie pour établir de bonnes relations;
Résolution de problèmes et prise de décision pour une assistance rapide;
Communication efficace et adaptée aux besoins des clients;
Écoute active et empathie pour comprendre les attentes et les émotions des clients;
Créativité et ingéniosité pour trouver des alternatives satisfaisantes;
Gestion de situation problématique;
Niveau de confort comme utilisateur Office/Excel;
Niveau de confort comme utilisateur d'AirBnB ou autre système de réservation.

Qualités recherchées :

Honnêteté;
Fiabilité;
Ponctualité;
Initiative;
Débrouillardise;
Bonne communication orale et écrite;
Esprit d'équipe;
Sens de l'organisation;
Attitude positive.

Langues

Français parlé et écrit - Élevé
Anglais parlé et écrit - Moyen

Formations

Diplôme d’études secondaires (DES)

Expérience7 à 11 moisCompétences

Capacité à travailler en équipe
Capacité de jugement et facilité à prendre des décisions
Polyvalence

Travailleuses et travailleurs expérimentésCette offre d'emploi provient d'un employeur disposé à embaucher des travailleurs expérimentés. Pour plus d'information : Travailleurs expérimentés sur le marché du travail | Gouvernement du Québec (quebec.ca) ","lang","adjointadjointe-au-service-a-la-clientele","apply_external_link","https://www.quebecemploi.gouv.qc.ca/plateforme-emploi/poste/523230?utm_source=direct&source=direct","text_description","Description de l'entrepriseGroupe Troisvert est une entreprise familiale œuvrant dans le domaine immobilier et récréotouristique.Description de l’offre d’emploiEmploi basé au Club House de kanata Tremblant :Coordonner les réservations des unités de location (gestion du calendrier, planifier le ménage, vérifier les unités avant l'arrivée et après le départ des clients, s'assurer de recevoir les clients à leur arrivée, prendre les paiements);Assurer le service à la clientèle (accueil, gestion des appels de service, planification et réservation d'activités, etc.);Répondre aux courriels et appels téléphoniques;Préparation de documents pour l'arrivée des clients;Location d'équipement de plein air (vélos, kayaks, etc.);Autres tâches selon les besoins;Horaire constant et fixe du jeudi au lundi. Remplacement pour vacances au besoin. Avantages :Tâches variées;Horaire fixe;Tenue décontractée;Horaires flexibles;Stationnement sur place.Télétravail - NONType d'emploi : Temps plein, permanentHeures à temps plein : 40 hres par semaineSalaire : 20.00 $ à 22.00 $ par heurePrime de week-end : 1.00 $ de plus de l'heure Horaires de travail:Disponible la fin de semaine. Expérience :Service à la clientèle : 1 an (souhaité);Utilisateur Office/Excel : 1 an (souhaité);Utilisateur AirBnB ou location de chalet : 1 an (souhaité). Compétences recherchées :Environnement de multi-tâches;Confiance et courtoisie pour établir de bonnes relations;Résolution de problèmes et prise de décision pour une assistance rapide;Communication efficace et adaptée aux besoins des clients;Écoute active et empathie pour comprendre les attentes et les émotions des clients;Créativité et ingéniosité pour trouver des alternatives satisfaisantes;Gestion de situation problématique;Niveau de confort comme utilisateur Office/Excel;Niveau de confort comme utilisateur d'AirBnB ou autre système de réservation. Qualités recherchées :Honnêteté;Fiabilité;Ponctualité;Initiative;Débrouillardise;Bonne communication orale et écrite;Esprit d'équipe;Sens de l'organisation;Attitude positive.LanguesFrançais parlé et écrit - ÉlevéAnglais parlé et écrit - MoyenFormationsDiplôme d’études secondaires (DES)Expérience7 à 11 moisCompétencesCapacité à travailler en équipeCapacité de jugement et facilité à prendre des décisionsPolyvalenceTravailleuses et travailleurs expérimentésCette offre d'emploi provient d'un employeur disposé à embaucher des travailleurs expérimentés. Pour plus d'information : Travailleurs expérimentés sur le marché du travail | Gouvernement du Québec (quebec.ca)",{"_203":204,"_205":206,"_207":-5,"_208":323,"_231":232,"_233":234,"_235":324,"_245":-5,"_246":-5,"_247":-5,"_248":-5,"_249":-5,"_250":-5,"_251":-5,"_252":-5,"_253":-5,"_254":-5,"_255":256,"_257":-5,"_258":-5,"_259":-5,"_260":-5,"_261":-5,"_262":-5,"_263":-5,"_264":265},{"_210":211,"_212":213,"_214":215,"_216":217,"_218":219,"_220":221,"_222":223,"_224":225,"_226":227,"_228":229,"_230":219},{"_237":238,"_239":240,"_241":242,"_243":244},"attributes",[327,338,346],{"_203":328,"_329":330,"_331":332,"_255":335},16,"type","category","label",{"_6":333,"_272":334},"Customer Service / Call Center","Service clientèle / Centre d'appels",{"_6":336,"_272":337},"customer-service-call-center","service-clientele-centre-dappels",{"_203":339,"_329":340,"_331":341,"_255":343},38,"schedule",{"_6":342,"_272":342},"Permanent",{"_6":344,"_272":345},"permanent-en","permanent",{"_203":347,"_329":340,"_331":348,"_255":351},41,{"_6":349,"_272":350},"Full time","Temps plein",{"_6":352,"_272":353},"full-time","temps-plein","created_at","2026-03-10T16:05:05.000000Z","published_at","2026-03-10 16:05:05","is_published","is_open","timeago","1 month ago","content","attributesByType",{"_330":365,"_340":366},[327],[338,346],"total","categories",[370],{"_203":328,"_331":333},"cities",[278],"schedules",[375,376],{"_203":339,"_331":342},{"_203":347,"_331":349},"langSwitchUrl","https://carrieres.jobsmedia.ca/18869/gestimax-inc/emplois","actionData","errors"]

Open Positions (1)

Customer Service / Call Center