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Établi à Drummondville depuis plus de 20 ans, le Centre dentaire Drummond est une clinique dentaire récemment rénovée qui offre des soins dentaires variés dans une ambiance décontractée. Les propriétaires, Dre Amy Fiset et Dre Caroline Bélanger, sont fières d'offrir des soins de qualité à une clientèle bien établie. L'équipe compte aussi Dre Katrine Turgeon, dentiste généraliste, Dr Paul Roux, dentiste généraliste offrant des soins avancés de chirurgie, Dre Dominique Beaulieu-Dagenais, parodontiste offrant des soins d'implantologie et de chirurgie parodontale ainsi que plusieurs hygiénistes aux tâches élargies.

Notre mission? Être attentif aux besoins de nos patients, les accompagner dans la compréhension et la réalisation des traitements nécessaires afin d’obtenir une santé buccodentaire qui correspond à leurs propres besoins.

Nous offrons une belle qualité de vie au travail et offrons une conciliation travail-famille. Nous sommes à l'écoute des besoins de notre personnel et en constante amélioration afin d'être un employeur de choix.

Description de l’offre d’emploi

Coordonnateur(trice) soutien clinique et opérations

Sommaire du poste

Le Centre dentaire Drummond est à la recherche d'un(e) coordonnateur(trice) soutien clinique et opérations. Véritable bras droit des dentistes propriétaires, cette personne veille au bon fonctionnement de la clinique en assurant la coordination des opérations, le soutien aux équipes et l'optimisation de l'expérience patient. Elle contribue activement à l'amélioration continue des processus et à la performance globale de la clinique.

Principales responsabilités

Coordonner les opérations quotidiennes afin d'assurer un fonctionnement efficace de la clinique.
Planifier les horaires du personnel, coordonner les congés et soutenir les activités de gestion des ressources humaines.
Superviser l'inventaire, les commandes et les équipements.
Veiller au respect des protocoles, des normes de qualité et des exigences réglementaires.
Assurer une expérience patient exceptionnelle en effectuant des suivis, en gérant les plaintes et en maintenant un service à la clientèle de qualité.
Mettre en place et optimiser les processus internes dans une perspective d'amélioration continue.
Favoriser une communication efficace entre les équipes et les dentistes propriétaires, organiser les réunions d'équipe et participer à certaines initiatives de marketing et de visibilité.
Offrir un soutien administratif et remplacer, au besoin, les secrétaires ou les hygiénistes selon les compétences de la personne retenue.

Profil recherché

Expérience en gestion dans un milieu dentaire, clinique ou un environnement similaire.
Leadership mobilisateur et excellent sens de l'organisation.
Excellentes habiletés en communication et en relations interpersonnelles.
Capacité à gérer plusieurs priorités simultanément.
Autonomie, rigueur et esprit d'initiative.

Atouts: Diplôme en hygiène dentaire.

Ce que nous offrons

Environnement de travail dynamique, collaboratif et humain.
Projets stimulants et responsabilités évolutives.
Une réelle occasion d'avoir un impact sur l'expérience patient et le développement de la clinique.

Langues

Français parlé et écrit - Élevé

Expérience5 à 10 ansCompétences

Capacité d’adaptation
Leadership
Capacité à établir et à maintenir des relations interpersonnelles

","lang","gestionnaire-de-bureau","apply_external_link","https://www.quebecemploi.gouv.qc.ca/plateforme-emploi/poste/538428?utm_source=direct&source=direct","text_description","Description de l'entrepriseÉtabli à Drummondville depuis plus de 20 ans, le Centre dentaire Drummond est une clinique dentaire récemment rénovée qui offre des soins dentaires variés dans une ambiance décontractée. Les propriétaires, Dre Amy Fiset et Dre Caroline Bélanger, sont fières d'offrir des soins de qualité à une clientèle bien établie. L'équipe compte aussi Dre Katrine Turgeon, dentiste généraliste, Dr Paul Roux, dentiste généraliste offrant des soins avancés de chirurgie, Dre Dominique Beaulieu-Dagenais, parodontiste offrant des soins d'implantologie et de chirurgie parodontale ainsi que plusieurs hygiénistes aux tâches élargies.Notre mission? Être attentif aux besoins de nos patients, les accompagner dans la compréhension et la réalisation des traitements nécessaires afin d’obtenir une santé buccodentaire qui correspond à leurs propres besoins.Nous offrons une belle qualité de vie au travail et offrons une conciliation travail-famille. Nous sommes à l'écoute des besoins de notre personnel et en constante amélioration afin d'être un employeur de choix.Description de l’offre d’emploiCoordonnateur(trice) soutien clinique et opérationsSommaire du posteLe Centre dentaire Drummond est à la recherche d'un(e) coordonnateur(trice) soutien clinique et opérations. Véritable bras droit des dentistes propriétaires, cette personne veille au bon fonctionnement de la clinique en assurant la coordination des opérations, le soutien aux équipes et l'optimisation de l'expérience patient. Elle contribue activement à l'amélioration continue des processus et à la performance globale de la clinique.Principales responsabilitésCoordonner les opérations quotidiennes afin d'assurer un fonctionnement efficace de la clinique.Planifier les horaires du personnel, coordonner les congés et soutenir les activités de gestion des ressources humaines.Superviser l'inventaire, les commandes et les équipements.Veiller au respect des protocoles, des normes de qualité et des exigences réglementaires.Assurer une expérience patient exceptionnelle en effectuant des suivis, en gérant les plaintes et en maintenant un service à la clientèle de qualité.Mettre en place et optimiser les processus internes dans une perspective d'amélioration continue.Favoriser une communication efficace entre les équipes et les dentistes propriétaires, organiser les réunions d'équipe et participer à certaines initiatives de marketing et de visibilité.Offrir un soutien administratif et remplacer, au besoin, les secrétaires ou les hygiénistes selon les compétences de la personne retenue.Profil recherchéExpérience en gestion dans un milieu dentaire, clinique ou un environnement similaire.Leadership mobilisateur et excellent sens de l'organisation.Excellentes habiletés en communication et en relations interpersonnelles.Capacité à gérer plusieurs priorités simultanément.Autonomie, rigueur et esprit d'initiative.Atouts: Diplôme en hygiène dentaire.Ce que nous offronsEnvironnement de travail dynamique, collaboratif et humain.Projets stimulants et responsabilités évolutives.Une réelle occasion d'avoir un impact sur l'expérience patient et le développement de la clinique.LanguesFrançais parlé et écrit - ÉlevéExpérience5 à 10 ansCompétencesCapacité d’adaptationLeadershipCapacité à établir et à maintenir des relations interpersonnelles",{"_203":204,"_205":206,"_207":-5,"_208":314,"_229":230,"_231":232,"_233":315,"_242":-5,"_243":-5,"_244":-5,"_245":-5,"_246":-5,"_247":-5,"_248":-5,"_249":-5,"_250":-5,"_251":-5,"_252":253,"_254":-5,"_255":-5,"_256":-5,"_257":-5,"_258":-5,"_259":-5,"_260":-5,"_261":262},{"_210":211,"_212":213,"_214":215,"_216":217,"_218":219,"_220":221,"_222":223,"_224":-5,"_225":226,"_227":221,"_228":219},{"_235":236,"_237":238,"_239":238,"_240":241},"attributes",[318,328,336],{"_203":280,"_319":320,"_321":322,"_252":325},"type","category","label",{"_6":323,"_269":324},"Administrative / Clerk","Administration / Bureautique / Clérical",{"_6":326,"_269":327},"administrative-clerk","administration-bureautique-clerical",{"_203":329,"_319":330,"_321":331,"_252":333},38,"schedule",{"_6":332,"_269":332},"Permanent",{"_6":334,"_269":335},"permanent-en","permanent",{"_203":337,"_319":330,"_321":338,"_252":341},41,{"_6":339,"_269":340},"Full time","Temps plein",{"_6":342,"_269":343},"full-time","temps-plein","created_at","2026-07-23T09:40:07.000000Z","published_at","2026-07-23 09:40:08","is_published","is_open","timeago","3 weeks ago","content","attributesByType",{"_320":355,"_330":356},[318],[328,336],"total","categories",[360],{"_203":280,"_321":323},"cities",[215],"schedules",[365,366],{"_203":329,"_321":332},{"_203":337,"_321":339},"langSwitchUrl","https://carrieres.jobsmedia.ca/19989/centre-dentaire-drummond-inc/emplois","actionData","errors"]

Open Positions (1)

Administrative / Clerk