Hotel receptionist

  • Work Term: Permanent
  • Work Language: French
  • Hours: 30 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Asset languages

  • English, Middle (1100-1500)

Work setting

  • Hotel, motel, resort
  • Rural area
  • Private sector

Tasks

  • Answer telephone and relay telephone calls and messages
  • Send invoices
  • Schedule and confirm appointments
  • Record and relay information
  • Provide basic information to clients and the public
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Obtain and process information required to provide customer service
  • Greet people and direct them to contacts or service areas
  • Operate switchboard or telephone system
  • Receive and issue payments

Computer and technology knowledge

  • Word processing software
  • Database software
  • Switchboard 1-25 lines
  • MS Excel
  • MS Windows
  • MS Word
  • Accounting software
  • Electronic mail
  • MS Outlook

Security and safety

  • Bondable
  • Criminal record check
  • Basic security clearance
  • Enhanced reliability security clearance

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Are you willing to relocate for this position?
  • Do you have experience working in this field?
  • Do you have the above-indicated required certifications?
  • Do you live near the job location?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • On-site recreation and activities
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
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