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Mains de l'Espoir de Charlevoix est un organisme communautaire qui vient en aide aux personnes atteintes de cancer, leurs familles et leurs proches.

Description de l’offre d’emploi

Mains de l’Espoir de Charlevoix a pour mission d’accompagner, soutenir et offrir des services aux personnes atteintes de cancer, leurs familles et leurs proches.

Vous êtes mobilisé.e par la cause des personnes atteintes de cancer? Vous souhaitez faire la différence dans notre communauté? Vous aspirez à contribuer au développement de notre organisation? Joignez-vous à une équipe de travail multidisciplinaire engagée et expérimentée.

VOS PRINCIPALES TÂCHES ET RESPONSABILITÉS?

Accueillir la clientèle, effectuer la gestion et la répartition des appels téléphoniques et du courrier
Prendre les appels téléphoniques, effectuer le suivi des messages vocaux
Assurer la gestion des activités courantes du transport, prendre les réservations, assurer le suivi des demandes et la répartition des transports
Fournir aux conducteurs-bénévoles les renseignements et les documents nécessaires pour les voyages à effectuer
Planifier les parcours, vérifier, valider et tenir à jour les données relatives aux déplacements et assurer le suivi auprès des chauffeurs
Fournir du soutien à l’équipe en place
Exécuter toute autre tâche connexe à la fonction
Lieu de travail : siège social (La Malbaie)

VOUS ÊTES LA PERSONNE QUE NOUS RECHERCHONS?

Adorer le téléphone
Avoir des aptitudes pour le service à la clientèle et une attitude positive
Autonomie, leadership et capacité à mener de front plusieurs dossiers
Sens de l’organisation et de la planification du travail
Souplesse et capacité à prioriser les dossiers et gérer son temps lors de délais serrés
Faire preuve de professionnalisme, d’empathie et de discrétion
Avoir une bonne maîtrise du français ainsi qu’une facilité à communiquer
Connaissance des outils bureautiques courants (suite MS Office) et d’Internet

CE QUE MAINS DE L’ESPOIR VOUS OFFRE?

Un poste de 30 à 35 heures/semaine
Plusieurs avantages sociaux

Faites parvenir votre curriculum vitae ainsi qu’une lettre de présentation le plus rapidement possible à acarre@mainsdelespoir.org

Langues

Français parlé et écrit - Élevé

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Open Positions (1)

Administrative / Clerk