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Shift manager - fast food restaurant

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years

Work site environment

  • Noisy

Tasks

  • Establish methods to meet work schedules
  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Prepare food order summaries for chef
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules

Supervision

  • 11-15 people
  • 16-20 people

Security and safety

  • Basic security clearance

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Standing for extended periods
  • Physically demanding
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player
  • Initiative
  • Dependability

Screening questions

  • Are you available for shift or on-call work?
  • Are you currently a student?
  • Do you have experience working in this field?

Employment terms options

  • Shift
  • Day
  • Overtime available

Support for newcomers and refugees

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities