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Education: College/CEGEP
Experience: 1 year to less than 2 years
or equivalent experience

Work setting

Hotel, motel, resort

Tasks

Recruit and hire staff
Supervise staff
Conduct performance reviews
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Negotiate with clients for the use of facilities
Implement marketing activities
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Manage events
Organize and maintain inventory

Supervision

3-4 people

Computer and technology knowledge

MS Word
MS Excel
MS Office
MS Outlook
Google Drive

Work conditions and physical capabilities

Work under pressure
Attention to detail

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player

Screening questions

Do you have experience working in this field?

Health benefits

Dental plan
Disability benefits
Health care plan
Vision care benefits

Support for newcomers and refugees

Participates in a government or community program or initiative that supports newcomers and/or refugees
Supports newcomers and/or refugees with foreign credential recognition
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

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Work Term: Permanent
Work Language: English
Hours: 35 heures par semaine
Education:
Experience:

Études

Certificat ou diplôme
ou experience équivalente

Milieu de travail

Hôtel, motel, centre de villégiature

Tâches

Recruter et embaucher du personnel
Superviser le personnel
Effectuer des examens de rendement
Discuter avec les fournisseurs des dispositions relatives à la fourniture de produits
Donner des séances de formation
Discuter avec les clients de l'utilisation des installations
Mettre en oeuvre des activités de marketing
Prendre des dispositions pour les activités d'entretien et les superviser
Faire appliquer les politiques et les procédures
Régler les plaintes des clients et répondre à leurs préoccupations
Aider les clients/invités ayant des besoins spéciaux
Établir les horaires de travail
Gérer des événements
Organiser et tenir un inventaire à jour

Fonctions et activités des superviseurs

3 à 4 personnes

Systèmes de gestion (sig ou bd)

MS Word
MS Excel
MS Office
MS Outlook
Google Drive

Conditions de travail et capacités physiques

Travail sous pression
Souci du détail

Qualités personnelles

Attitude axée sur le client
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Esprit d'initiative
Esprit d'équipe

Questions de sélection

Avez-vous de l'expérience de travail dans ce domaine?

Expérience

1 an à moins de 2 ans

Avantages santé

Régime de soins dentaires
Prestations d'invalidité
Régime de soins de santé
Prestations des soins de la vue

Soutien pour les nouveaux arrivants et les réfugiés

Participe à une initiative ou à un programme gouvernemental ou communautaire d'aide aux nouveaux arrivants et/ou aux réfugiés
Accompagne les nouveaux arrivants et/ou les réfugiés dans la reconnaissance des titres de compétences étrangers

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Open Positions (1)

Restaurant