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Education:
Expérience:

Education

Secondary (high) school graduation certificate

Tasks

Evaluate daily operations
Monitor staff performance
Plan and organize daily operations
Set staff work schedules
Supervise staff
Balance cash and complete balance sheets, cash reports and related forms
Conduct performance reviews
Cost products and services
Organize and maintain inventory
Ensure health and safety regulations are followed
Address customers' complaints or concerns
Provide customer service
Plan, organize, direct, control and evaluate daily operations

Supervision

3-4 people

Computer and technology knowledge

Electronic cash register
MS Excel
MS Office
MS PowerPoint
MS Word
Point of sale system

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Physically demanding
Attention to detail
Combination of sitting, standing, walking

Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask

Experience

1 year to less than 2 years

Employment terms options

Shift
Morning
Day
Weekend
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: 1 an à moins de 2 ans

Tâches

Évaluer les opérations quotidiennes
Surveiller le rendement du personnel
Planifier et organiser les opérations quotidiennes
Fixer les horaires de travail du personnel
Superviser le personnel
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Effectuer des examens de rendement
Établir le coût des produits et des services
Organiser et tenir un inventaire à jour
Voir à ce que les règles de santé et de sécurité soient respectées
Régler les plaintes des clients et répondre à leurs préoccupations
Fournir le service à la clientèle
Planifier, organiser, diriger, contrôler et évaluer les opérations journalières

Fonctions et activités des superviseurs

3 à 4 personnes

Systèmes de gestion (sig ou bd)

Caisse enregistreuse électronique
MS Excel
MS Office
MS PowerPoint
MS Word
Système de points de vente

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Délais serrés
Tâches répétitives
Physiquement exigeant
Souci du détail
Assis, debout et marcher

Qualités personnelles

Précis
Attitude axée sur le client
Sens des responsabilités
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Sens de l'organisation
Fiable
Esprit d'équipe
Capacité d'effectuer plusieurs tâches simultanément

Options de conditions d'emploi

Quart de travail
Matin
Jour
Fin de semaine
Heures de travail: 40 heures par semaine

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Open Positions (1)

Restaurant