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Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
or equivalent experience

Tasks

Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service

Employment terms options

Evening

Employment terms options

Weekend
Overtime required

Health benefits

Health care plan
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week

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Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Diplôme d'études secondaires ou l'équivalent
ou experience équivalente

Tâches

Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
Noter des réservations de chambres, les annuler ou les modifier
Fournir des renseignements sur les installations et les services hôteliers
Fournir des renseignements généraux sur les points d'intérêt dans le secteur
Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Tenir les registres des chambres disponibles, des réservations et des chambres louées
Suivre des mesures d'urgence et de sécurité
Travail de bureau (p.ex.. télécopie, classement, photocopie)
Répondre au téléphone et transmettre les appels et les messages
Fournir le service à la clientèle

Options de conditions d'emploi

Soir

Expérience

1 an à moins de 2 ans

Options de conditions d'emploi

Fin de semaine
Heures supplémentaires demandées

Avantages santé

Régime de soins de santé
Hours: 35 à 40 heures par semaine

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Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years

Tasks

Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

\n","guest-service-agent","https://www.jobbank.gc.ca/jobsearch/jobposting/49972462?utm_campaign=jobsmedia_jobs_apply&utm_source=jobsmedia&utm_medium=organic&source=jobsmedia","Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years TasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaExchange foreign currencyProcess guests' departures, calculate charges and receive paymentsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsContact customers to deliver requested wakeup callsProvide customer service Work Term: Permanent Work Language: English Hours: 35 hours per week",{"_300":394,"_302":395,"_304":259,"_242":396,"_306":397,"_308":398},"Agent/agente du service aux clients - hôtel","

Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Diplôme d'études secondaires ou l'équivalent

Tâches

Enquêter sur les plaintes et les réclamations
Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
Résoudre les plaintes et les réclamations
Accueillir les voyageurs en groupe, à leur arrivée et à leur départ
Noter des réservations de chambres, les annuler ou les modifier
Fournir des renseignements sur les installations et les services hôteliers
Fournir des renseignements généraux sur les points d'intérêt dans le secteur
Échanger des devises étrangères
Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
Tenir les registres des chambres disponibles, des réservations et des chambres louées
Suivre des mesures d'urgence et de sécurité
Travail de bureau (p.ex.. télécopie, classement, photocopie)
Répondre au téléphone et transmettre les appels et les messages
Aider les clients/invités ayant des besoins spéciaux
Communiquer avec les clients pour leur transmettre les messages de réveil demandés
Fournir le service à la clientèle

Expérience

2 ans à moins de 3 ans
Hours: 35 heures par semaine

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Open Positions (2)

Hospitality / Tourism

Restaurant