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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Hospitality industry
Hotel, motel, resort

Tasks

Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service

Computer and technology knowledge

Spreadsheet
Internet
Opera

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure

Personal suitability

Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness

Screening questions

Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?

Experience

1 year to less than 2 years

Employment terms options

To be determined

Health benefits

Dental plan
Health care plan
Vision care benefits

Financial benefits

Registered Retirement Savings Plan (RRSP)

Other benefits

Other benefits

Support for newcomers and refugees

Participates in a government or community program or initiative that supports newcomers and/or refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition

Support for youths

Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

\n","lang","guest-service-agent","apply_external_link","https://www.jobbank.gc.ca/jobsearch/jobposting/50267722?utm_campaign=jobsmedia_jobs_apply&utm_source=jobsmedia&utm_medium=organic&source=jobsmedia","text_description","Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHospitality industryHotel, motel, resortTasksInvestigate complaints and claims Register arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaExchange foreign currencyProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsContact customers to deliver requested wakeup callsPerform light housekeeping and cleaning dutiesProvide customer serviceComputer and technology knowledgeSpreadsheetInternetOperaTransportation/travel informationOwn transportationWork conditions and physical capabilitiesAttention to detailFast-paced environmentStanding for extended periodsWork under pressurePersonal suitabilityClient focusDependabilityEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityJudgementOrganizedReliabilityTeam playerResourcefulnessScreening questionsAre you available for shift or on-call work?Are you available to start on the date listed in the job posting?Are you currently a student?Do you have experience working in this field?Do you have the required certifications listed in the job posting?Experience1 year to less than 2 yearsEmployment terms optionsTo be determinedHealth benefitsDental planHealth care planVision care benefitsFinancial benefitsRegistered Retirement Savings Plan (RRSP)Other benefitsOther benefitsSupport for newcomers and refugeesParticipates in a government or community program or initiative that supports newcomers and/or refugeesSupports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognitionSupport for youthsParticipates in a government or community program or initiative that supports youth employmentOffers on-the-job training tailored to youthOffers mentorship, coaching and/or networking opportunities for youthProvides awareness training to employees to create a welcoming work environment for youthSupport for Indigenous peopleParticipates in a government or community program or initiative that supports Indigenous peopleOffers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers",{"_306":317,"_308":318,"_310":267,"_250":319,"_312":320,"_314":321},"Agent/agente du service aux clients - hôtel","

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 heures par semaine
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: 1 an à moins de 2 ans

Milieu de travail

Industrie de l'accueil
Hôtel, motel, centre de villégiature

Tâches

Enquêter sur les plaintes et les réclamations
Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
Résoudre les plaintes et les réclamations
Accueillir les voyageurs en groupe, à leur arrivée et à leur départ
Noter des réservations de chambres, les annuler ou les modifier
Fournir des renseignements sur les installations et les services hôteliers
Fournir des renseignements généraux sur les points d'intérêt dans le secteur
Échanger des devises étrangères
Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Tenir les registres des chambres disponibles, des réservations et des chambres louées
Suivre des mesures d'urgence et de sécurité
Travail de bureau (p.ex.. télécopie, classement, photocopie)
Répondre au téléphone et transmettre les appels et les messages
Aider les clients/invités ayant des besoins spéciaux
Communiquer avec les clients pour leur transmettre les messages de réveil demandés
Effectuer de petits travaux domestiques et de nettoyage
Fournir le service à la clientèle

Systèmes de gestion (sig ou bd)

Chiffrier électronique
Internet
Opéra

Information de transport et de voyage

Possède un moyen de transport

Conditions de travail et capacités physiques

Souci du détail
Milieu où les activités se déroulent à un rythme rapide
Debout pour une longue période
Travail sous pression

Qualités personnelles

Attitude axée sur le client
Sens des responsabilités
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Jugement
Sens de l'organisation
Fiable
Esprit d'équipe
Débrouillardise

Questions de sélection

Êtes-vous disponible pour des quarts de travail ou du travail sur appel?
Êtes-vous disponible pour commencer à la date indiquée dans l'offre d'emploi?
Êtes-vous actuellement étudiant(e)?
Avez-vous de l'expérience de travail dans ce domaine?
Possédez-vous les certifications requises mentionnées dans l'offre d'emploi?

Options de conditions d'emploi

À déterminer

Avantages santé

Régime de soins dentaires
Régime de soins de santé
Prestations des soins de la vue

Avantages financiers

Régime enregistré d'épargne-retraite (REER)

Autres avantages

Autres avantages

Soutien pour les nouveaux arrivants et les réfugiés

Participe à une initiative ou à un programme gouvernemental ou communautaire d'aide aux nouveaux arrivants et/ou aux réfugiés
Appuie l'intégration à la société et au marché du travail des nouveaux arrivants et/ou des réfugiés (par exemple : facilite l'accès à diverses ressources communautaires, à des cours de langue, à de la formation professionnelle, etc.)
Embauche des nouveaux arrivants et/ou des réfugiés ayant été déplacés après un conflit ou une catastrophe naturelle (par exemple : Ukraine, Afghanistan, etc.)
Accompagne les nouveaux arrivants et/ou les réfugiés dans la reconnaissance des titres de compétences étrangers

Soutien pour les jeunes

Participe à une initiative ou à un programme gouvernemental ou communautaire d'aide à l'embauche des jeunes
Offre des formations en cours d'emploi adaptée aux jeunes
Offre des opportunités de mentorat, de coaching et/ou de réseautage aux jeunes
Offre au personnel des formations de sensibilisation afin de créer un environnement de travail accueillant pour les jeunes

Soutien pour les Autochtones

Participe à une initiative ou à un programme gouvernemental ou communautaire d'aide aux Autochtones
Offre des opportunités de mentorat, de coaching et/ou de réseautage aux travailleurs Autochtones
Développe et entretient des relations avec les communautés autochtones, les entreprises et les organisations appartenant à des Autochtones
Offre au personnel des formations sur les compétences culturelles et/ou des formations de sensibilisation afin de créer un environnement de travail accueillant pour les travailleurs Autochtones

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notes et percevoir les sommes duesFaire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificativesTenir les registres des chambres disponibles, des réservations et des chambres louéesSuivre des mesures d'urgence et de sécuritéTravail de bureau (p.ex.. télécopie, classement, photocopie)Répondre au téléphone et transmettre les appels et les messagesAider les clients/invités ayant des besoins spéciauxCommuniquer avec les clients pour leur transmettre les messages de réveil demandésEffectuer de petits travaux domestiques et de nettoyageFournir le service à la clientèleSystèmes de gestion (sig ou bd)Chiffrier électroniqueInternetOpéraInformation de transport et de voyagePossède un moyen de transportConditions de travail et capacités physiquesSouci du détailMilieu où les activités se déroulent à un rythme rapideDebout pour une longue périodeTravail sous pressionQualités personnellesAttitude axée sur le clientSens des responsabilitésRelations interpersonnelles efficacesExcellente communication oraleExcellente communication écriteFlexibilitéJugementSens de l'organisationFiableEsprit d'équipeDébrouillardiseQuestions de sélectionÊtes-vous disponible pour des quarts de travail ou du travail sur appel?Êtes-vous disponible pour commencer à la date indiquée dans l'offre d'emploi?Êtes-vous actuellement étudiant(e)?Avez-vous de l'expérience de travail dans ce domaine?Possédez-vous les certifications requises mentionnées dans l'offre d'emploi?Options de conditions d'emploiÀ déterminerAvantages santéRégime de soins dentairesRégime de soins de santéPrestations des soins de la vueAvantages financiersRégime enregistré d'épargne-retraite (REER)Autres avantagesAutres avantagesSoutien pour les nouveaux arrivants et les réfugiésParticipe à une initiative ou à un programme gouvernemental ou communautaire d'aide aux nouveaux arrivants et/ou aux réfugiésAppuie l'intégration à la société et au marché du travail des nouveaux arrivants et/ou des 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travailleurs Autochtones Développe et entretient des relations avec les communautés autochtones, les entreprises et les organisations appartenant à des Autochtones Offre au personnel des formations sur les compétences culturelles et/ou des formations de sensibilisation afin de créer un environnement de travail accueillant pour les travailleurs Autochtones",{"_211":212,"_213":214,"_215":-5,"_216":323,"_237":-5,"_238":-5,"_239":-5,"_240":-5,"_241":-5,"_242":-5,"_243":-5,"_244":-5,"_245":-5,"_246":-5,"_247":-5,"_248":-5,"_249":-5,"_250":251,"_252":-5,"_253":-5,"_254":-5,"_255":-5,"_256":-5,"_257":-5,"_258":-5,"_259":260},{"_218":219,"_220":221,"_222":223,"_224":225,"_226":227,"_228":229,"_230":231,"_232":-5,"_233":234,"_235":229,"_236":227},"attributes",[326,337],{"_211":327,"_328":329,"_330":331,"_250":334},26,"type","category","label",{"_6":332,"_267":333},"Restaurant","Restauration",{"_6":335,"_267":336},"restaurant","restauration",{"_211":338,"_328":339,"_330":340,"_250":342},38,"schedule",{"_6":341,"_267":341},"Permanent",{"_6":343,"_267":344},"permanent-en","permanent","created_at","2026-09-15T06:22:24.000000Z","published_at","2026-09-11 13:36:00","is_published","is_open","timeago","1 week 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Education:
Expérience:

Education

Secondary (high) school graduation certificate
or equivalent experience

Tasks

Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service

Employment terms options

Evening

Experience

1 year to less than 2 years

Employment terms options

Weekend
Overtime required

Health benefits

Health care plan
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 to 40 hours per week

\n","hotel-night-auditor","https://www.jobbank.gc.ca/jobsearch/jobposting/50191449?utm_campaign=jobsmedia_jobs_apply&utm_source=jobsmedia&utm_medium=organic&source=jobsmedia","Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksRegister arriving guests and assign roomsTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesProvide customer serviceEmployment terms optionsEveningExperience1 year to less than 2 yearsEmployment terms optionsWeekendOvertime requiredHealth benefitsHealth care plan Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week",{"_306":380,"_308":381,"_310":267,"_250":382,"_312":383,"_314":384},"Comptable de nuit - hôtel","

Durée de l'emploi: Permanent
Langue de travail: Anglais
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: 1 an à moins de 2 ans
ou experience équivalente

Tâches

Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
Noter des réservations de chambres, les annuler ou les modifier
Fournir des renseignements sur les installations et les services hôteliers
Fournir des renseignements généraux sur les points d'intérêt dans le secteur
Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Tenir les registres des chambres disponibles, des réservations et des chambres louées
Suivre des mesures d'urgence et de sécurité
Travail de bureau (p.ex.. télécopie, classement, photocopie)
Répondre au téléphone et transmettre les appels et les messages
Fournir le service à la clientèle

Options de conditions d'emploi

Soir

Options de conditions d'emploi

Fin de semaine
Heures supplémentaires demandées

Avantages santé

Régime de soins de santé
Heures de travail: 35 à 40 heures par semaine

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Open Positions (2)

Hospitality / Tourism

Restaurant