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Chez Miel&Co. nous mettons toute notre passion et notre savoir-faire à développer, vendre et distribuer des produits délice et mieux-être issus de nos ruches. Le tout en pratiquant l’Apiculture synergique, la communion parfaite entre l’abeille, les plantes et votre bien-être.

Description de l’offre d’emploi

Sous la supervision de la direction générale, l’adjoint.e administrative.f assure un soutien essentiel aux opérations quotidiennes de Miel&Co. Elle/il veille à un service-client irréprochable, à la rigueur des processus administratifs et à une communication fluide entre les différents départements.

Vos principales responsabilités
•    Assurer un service-client de qualité au téléphone et en ligne en français et en anglais
•    Prendre et traiter les commandes (courriel, téléphone, boutique en ligne).
•    Répondre aux messages et commentaires sur les réseaux sociaux.
•    Gérer les modifications de commandes, remboursements et facturation.
•    Élaborer les routes d’expédition et assurer le suivi avec le livreur.
•    Supporter la direction dans diverses demandes administratives.
•    Classer les factures et générer des rapports Excel.
•    Préparer le dépôt bancaire.
•    Collaborer à la préparation d’événements et d’activités spéciales.
•    Programmer les publications planifiées sur les réseaux sociaux.
•    Effectuer l’entrée de données et le maintien des registres RSAC.
•    Participer aux demandes de subventions.
•    Responsable comité CNESST et contribuer aux bonnes pratiques de santé et sécurité.

Votre profil

Formation
•    DEC ou AEC en gestion de commerce ou administration, ou DEP en administration/ventes, ou toute combinaison équivalente (Essentiel).
Compétences techniques
•    Maîtrise des outils bureautiques et de la suite Office .
•    Bonne connaissance en service client, facturation et commerce électronique .

Expérience
• Minimum 2 ans d’expérience en service client et administration.

Langues
• Français avancé parlé et écrit.
• Anglais intermédiaire parlé et écrit.

Qualités recherchées
•    Entregent.
•    Grande capacité d'adaptation.
•    Excellente gestion du temps et sens de l’organisation.
•    Communication claire et professionnelle.
•    Autonomie et proactivité.
•    Souci de la qualité et du détail.
•    Leadership, esprit d’équipe, calme et courtoisie.

Nous offrons
•    Un horaire stable (du lundi au vendredi).
•    Un environnement de travail chaleureux et authentique, en pleine nature.
•    La chance de faire partie d’une équipe passionnée et en croissance.

Avantages :
•    Congés payés
•    Stationnement sur place

Formation:
• DEP/ AEC ou Certificat (Souhaité)

Expérience:
• Service à la clientèle: 2 ans (Obligatoire)

Langue:
• Anglais essentiel pour répondre par téléphone et courriel aux clients anglophones
Lieu du poste : En présentiel

Langues

Français parlé et écrit - Élevé
Anglais parlé et écrit - Moyen

Formations

Diplôme d’études secondaires (DES)

Expérience1 à 2 ansCompétences

Capacité d’adaptation
Capacité à travailler en équipe
Polyvalence

Travailleuses et travailleurs expérimentésCette offre d'emploi provient d'un employeur disposé à embaucher des travailleurs expérimentés. Pour plus d'information : Travailleurs expérimentés sur le marché du travail | Gouvernement du Québec (quebec.ca) ","lang","adjoint-administratifadjointe-administrative","apply_external_link","https://www.quebecemploi.gouv.qc.ca/plateforme-emploi/poste/508485?utm_source=direct&source=direct","text_description","Description de l'entrepriseChez Miel&Co. nous mettons toute notre passion et notre savoir-faire à développer, vendre et distribuer des produits délice et mieux-être issus de nos ruches. Le tout en pratiquant l’Apiculture synergique, la communion parfaite entre l’abeille, les plantes et votre bien-être. Description de l’offre d’emploiSous la supervision de la direction générale, l’adjoint.e administrative.f assure un soutien essentiel aux opérations quotidiennes de Miel&Co. Elle/il veille à un service-client irréprochable, à la rigueur des processus administratifs et à une communication fluide entre les différents départements.Vos principales responsabilités• Assurer un service-client de qualité au téléphone et en ligne en français et en anglais• Prendre et traiter les commandes (courriel, téléphone, boutique en ligne).• Répondre aux messages et commentaires sur les réseaux sociaux.• Gérer les modifications de commandes, remboursements et facturation.• Élaborer les routes d’expédition et assurer le suivi avec le livreur.• Supporter la direction dans diverses demandes administratives.• Classer les factures et générer des rapports Excel.• Préparer le dépôt bancaire.• Collaborer à la préparation d’événements et d’activités spéciales.• Programmer les publications planifiées sur les réseaux sociaux.• Effectuer l’entrée de données et le maintien des registres RSAC.• Participer aux demandes de subventions.• Responsable comité CNESST et contribuer aux bonnes pratiques de santé et sécurité.Votre profilFormation• DEC ou AEC en gestion de commerce ou administration, ou DEP en administration/ventes, ou toute combinaison équivalente (Essentiel).Compétences techniques• Maîtrise des outils bureautiques et de la suite Office .• Bonne connaissance en service client, facturation et commerce électronique .Expérience• Minimum 2 ans d’expérience en service client et administration.Langues• Français avancé parlé et écrit.• Anglais intermédiaire parlé et écrit.Qualités recherchées• Entregent.• Grande capacité d'adaptation.• Excellente gestion du temps et sens de l’organisation.• Communication claire et professionnelle.• Autonomie et proactivité.• Souci de la qualité et du détail.• Leadership, esprit d’équipe, calme et courtoisie.Nous offrons• Un horaire stable (du lundi au vendredi).• Un environnement de travail chaleureux et authentique, en pleine nature.• La chance de faire partie d’une équipe passionnée et en croissance.Avantages :• Congés payés• Stationnement sur placeFormation:• DEP/ AEC ou Certificat (Souhaité)Expérience:• Service à la clientèle: 2 ans (Obligatoire)Langue:• Anglais essentiel pour répondre par téléphone et courriel aux clients anglophonesLieu du poste : En présentiel LanguesFrançais parlé et écrit - ÉlevéAnglais parlé et écrit - MoyenFormationsDiplôme d’études secondaires (DES)Expérience1 à 2 ansCompétencesCapacité d’adaptationCapacité à travailler en équipePolyvalenceTravailleuses et travailleurs expérimentésCette offre d'emploi provient d'un employeur disposé à embaucher des travailleurs expérimentés. Pour plus d'information : Travailleurs expérimentés sur le marché du travail | Gouvernement du Québec (quebec.ca)",{"_203":204,"_205":206,"_207":-5,"_208":303,"_229":-5,"_230":-5,"_231":-5,"_232":-5,"_233":-5,"_234":-5,"_235":-5,"_236":-5,"_237":-5,"_238":-5,"_239":-5,"_240":-5,"_241":-5,"_242":243,"_244":-5,"_245":-5,"_246":-5,"_247":-5,"_248":-5,"_249":-5,"_250":-5,"_251":252},{"_210":211,"_212":213,"_214":215,"_216":217,"_218":219,"_220":221,"_222":223,"_224":-5,"_225":226,"_227":221,"_228":219},"attributes",[306,316,324],{"_203":269,"_307":308,"_309":310,"_242":313},"type","category","label",{"_6":311,"_259":312},"Administrative / Clerk","Administration / Bureautique / Clérical",{"_6":314,"_259":315},"administrative-clerk","administration-bureautique-clerical",{"_203":317,"_307":318,"_309":319,"_242":321},38,"schedule",{"_6":320,"_259":320},"Permanent",{"_6":322,"_259":323},"permanent-en","permanent",{"_203":325,"_307":318,"_309":326,"_242":329},41,{"_6":327,"_259":328},"Full time","Temps plein",{"_6":330,"_259":331},"full-time","temps-plein","created_at","2025-11-12T05:05:13.000000Z","published_at","2025-11-12 05:05:13","is_published","is_open","timeago","4 months ago","content","attributesByType",{"_308":343,"_318":344},[306],[316,324],"total","categories",[348],{"_203":269,"_309":311},"cities",[215],"schedules",[353,354],{"_203":317,"_309":320},{"_203":325,"_309":327},"langSwitchUrl","https://carrieres.jobsmedia.ca/23947/mielco-inc/emplois","actionData","errors"]

Open Positions (1)

Administrative / Clerk