Customer service clerk

Education:
Expérience:

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
or equivalent experience

Work setting

Urban area

Tasks

Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Answer clients' inquiries and provide information

Computer and technology knowledge

MS Outlook
MS Windows
MS Word

Security and safety

Bondable

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines
Standing for extended periods

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player

Screening questions

Are you available to start on the date listed in the job posting?

Experience

7 months to less than 1 year

Employment terms options

Evening
Day
Weekend
Durée de l'emploi: Temporaire
Langue de travail: Anglais
Heures de travail: 35 to 48 hours per week