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Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years

Work setting

Hotel, motel, resort

Tasks

Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Perform light housekeeping and cleaning duties
Provide customer service

Screening questions

Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you willing to relocate for this position?

Employment terms options

Shift
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week

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Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Diplôme d'études secondaires ou l'équivalent

Milieu de travail

Hôtel, motel, centre de villégiature

Tâches

Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
Résoudre les plaintes et les réclamations
Accueillir les voyageurs en groupe, à leur arrivée et à leur départ
Noter des réservations de chambres, les annuler ou les modifier
Fournir des renseignements sur les installations et les services hôteliers
Fournir des renseignements généraux sur les points d'intérêt dans le secteur
Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
Tenir les registres des chambres disponibles, des réservations et des chambres louées
Travail de bureau (p.ex.. télécopie, classement, photocopie)
Répondre au téléphone et transmettre les appels et les messages
Effectuer de petits travaux domestiques et de nettoyage
Fournir le service à la clientèle

Questions de sélection

Êtes-vous autorisé à travailler au Canada?
Êtes-vous disponible pour des quarts de travail ou du travail sur appel?
Seriez-vous disposé à déménager pour ce poste?

Expérience

1 an à moins de 2 ans

Options de conditions d'emploi

Quart de travail
Hours: 30 à 40 heures par semaine

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Education: Bachelor's degree
Experience: 2 years to less than 3 years

Work site environment

Non-smoking

Work setting

Willing to relocate

Tasks

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Address customers' complaints or concerns
Establish work schedules

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Combination of sitting, standing, walking

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Team player

Screening questions

Are you authorized to work in Canada?
Are you willing to relocate for this position?

Employment terms options

Evening

Employment terms options

Day
Weekend

Other benefits

Parking available

Support for newcomers and refugees

Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Does not require Canadian work experience
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week

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Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Baccalauréat

Environnement de milieu de travail

Non-fumeurs

Milieu de travail

Disposé à déménager

Tâches

Élaborer et mettre en oeuvre des politiques et des procédures relatives aux opérations journalières
Recruter et embaucher du personnel
Superviser le personnel
Discuter avec les fournisseurs des dispositions relatives à la fourniture de produits
Donner des séances de formation
Discuter avec les clients de l'utilisation des installations
Accomplir des tâches de réception
Préparer des budgets et surveiller les revenus et les dépenses
Régler les plaintes des clients et répondre à leurs préoccupations
Établir les horaires de travail

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Délais serrés
Assis, debout et marcher

Qualités personnelles

Attitude axée sur le client
Relations interpersonnelles efficaces
Excellente communication orale
Flexibilité
Esprit d'équipe

Questions de sélection

Êtes-vous autorisé à travailler au Canada?
Seriez-vous disposé à déménager pour ce poste?

Options de conditions d'emploi

Soir

Expérience

2 ans à moins de 3 ans

Options de conditions d'emploi

Jour
Fin de semaine

Autres avantages

Stationnement disponible

Soutien pour les nouveaux arrivants et les réfugiés

Embauche des nouveaux arrivants et/ou des réfugiés ayant été déplacés après un conflit ou une catastrophe naturelle (par exemple : Ukraine, Afghanistan, etc.)
Ne demande aucune expérience de travail au Canada
Hours: 30 à 40 heures par semaine

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Open Positions (2)

Restaurant