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Catering service manager
- Education: Secondary (high) school graduation certificate
- Experience: 5 years or more
- or equivalent experience
Work setting
- Catering firm
Tasks
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
- Monitor revenues to determine labour cost
- Monitor staff performance
- Set staff work schedules
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Manage events
- Provide staff training
- Consult with clients regarding weddings, banquets and specialty functions
- Recruit, organize, train and manage staff
- Plan, organize, direct, control and evaluate daily operations
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
Employment terms options
- Evening
- Shift
- Morning
Employment terms options
- On call
- Day
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week