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Customer information service representative - retail

  • Durée de l'emploi: Permanent
  • Langue de travail: Français
  • Heures de travail: 32 hours per week
  • Education:
  • Expérience:

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

  • Associations and non profit organizations
  • Family clothing store

Tasks

  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Receive payments
  • Sell merchandise
  • Grade products
  • Balance cash and record sales
  • Provide customer service

Area of work experience

  • Community service organization

Security and safety

  • Vulnerable sector check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Bending, crouching, kneeling
  • Handling heavy loads
  • Standing for extended periods

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Reliability
  • Team player
  • Judgement

Screening questions

  • Are you authorized to work in Canada?
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?
  • Do you live near the job location?
  • Do you meet the language requirements listed in the job posting?

Experience

  • 7 months to less than 1 year

Employment terms options

  • Day

Other benefits

  • Free parking available
  • Wellness program

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth