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Ventes et fabrication boulangerie, pâtisserie et vente épicerie fine

Description de l’offre d’emploi

La personne au rôle de Responsable des ventes et de la gestion de la boutique de Stoneham (Gérant) assurera la gestion de l’équipe de vente, la boutique de vente et elle collaborera avec les différents responsables de départements de production afin de gérer adéquatement l’inventaire de produits pour répondre à la demande. Elle veillera également au respect des normes d’hygiène et de sécurité ainsi qu’à la satisfaction des clients en répondant efficacement à leurs demandes.

Superviser, coordonner et diriger le travail d’une équipe de commis à la vente afin d’atteindre les objectifs opérationnels et commerciaux.
Encadrer l’équipe et assurer le leadership quotidien sur le plan du service à la clientèle et de la vente des produits.
Participer au recrutement, à l’accueil, à la formation et à l’évaluation du rendement des employés.
Planifier les horaires de travail et assurer une couverture adéquate selon les besoins opérationnels.
Veiller à la présentation visuelle des produits, à l’aménagement de la boutique et à la mise en place des vitrines et affichages promotionnels.
Assurer un service à la clientèle de qualité, gérer les plaintes au besoin et mettre en œuvre des stratégies de fidélisation de la clientèle.
Contrôler et gérer les stocks : réception des marchandises, suivi des inventaires, commandes et coordination des livraisons.
Analyser les indicateurs de performance (ventes, productivité, inventaire) et recommander des mesures correctives lorsque nécessaire.
Voir au respect des politiques de l’entreprise, des normes de qualité, de santé, de sécurité et d’hygiène.
Superviser l’ouverture et la fermeture de la boutique ainsi que les procédures de caisse.
Remplacer ou prêter main-forte aux commis à la vente en cas de besoin, y compris durant les quarts de travail de jour, de soir ou de fin de semaine.

Qualifications professionnellesCette offre d'emploi est soumise à une qualification professionnelle reconnue en dehors du réseau scolaire ou universitaire : (certificats, permis, cours, appartenance à un ordre ou une association professionnelle, etc.)Langues

Français parlé et écrit - Élevé
Anglais parlé et écrit - Moyen

Formations

Attestation de spécialisation professionnelle (ASP), Administration, commerce et informatique - Vente-conseil
Diplôme d'études professionnelles (DEP), Alimentation et tourisme - Boulangerie

Expérience5 à 10 ansCompétences

Assiduité et ponctualité
Capacité à travailler en équipe
Capacité à travailler sous pression

","lang","chef-des-ventes","apply_external_link","https://www.quebecemploi.gouv.qc.ca/plateforme-emploi/poste/529397?utm_source=direct&source=direct","text_description","Description de l'entrepriseVentes et fabrication boulangerie, pâtisserie et vente épicerie fineDescription de l’offre d’emploiLa personne au rôle de Responsable des ventes et de la gestion de la boutique de Stoneham (Gérant) assurera la gestion de l’équipe de vente, la boutique de vente et elle collaborera avec les différents responsables de départements de production afin de gérer adéquatement l’inventaire de produits pour répondre à la demande. Elle veillera également au respect des normes d’hygiène et de sécurité ainsi qu’à la satisfaction des clients en répondant efficacement à leurs demandes.Superviser, coordonner et diriger le travail d’une équipe de commis à la vente afin d’atteindre les objectifs opérationnels et commerciaux.Encadrer l’équipe et assurer le leadership quotidien sur le plan du service à la clientèle et de la vente des produits.Participer au recrutement, à l’accueil, à la formation et à l’évaluation du rendement des employés.Planifier les horaires de travail et assurer une couverture adéquate selon les besoins opérationnels.Veiller à la présentation visuelle des produits, à l’aménagement de la boutique et à la mise en place des vitrines et affichages promotionnels.Assurer un service à la clientèle de qualité, gérer les plaintes au besoin et mettre en œuvre des stratégies de fidélisation de la clientèle.Contrôler et gérer les stocks : réception des marchandises, suivi des inventaires, commandes et coordination des livraisons.Analyser les indicateurs de performance (ventes, productivité, inventaire) et recommander des mesures correctives lorsque nécessaire.Voir au respect des politiques de l’entreprise, des normes de qualité, de santé, de sécurité et d’hygiène.Superviser l’ouverture et la fermeture de la boutique ainsi que les procédures de caisse.Remplacer ou prêter main-forte aux commis à la vente en cas de besoin, y compris durant les quarts de travail de jour, de soir ou de fin de semaine.Qualifications professionnellesCette offre d'emploi est soumise à une qualification professionnelle reconnue en dehors du réseau scolaire ou universitaire : (certificats, permis, cours, appartenance à un ordre ou une association professionnelle, etc.)LanguesFrançais parlé et écrit - ÉlevéAnglais parlé et écrit - MoyenFormationsAttestation de spécialisation professionnelle (ASP), Administration, commerce et informatique - Vente-conseil Diplôme d'études professionnelles (DEP), Alimentation et tourisme - BoulangerieExpérience5 à 10 ansCompétencesAssiduité et ponctualitéCapacité à travailler en équipeCapacité à travailler sous pression",{"_203":204,"_205":206,"_207":-5,"_208":304,"_231":-5,"_232":-5,"_233":-5,"_234":-5,"_235":-5,"_236":-5,"_237":-5,"_238":-5,"_239":-5,"_240":-5,"_241":-5,"_242":-5,"_243":-5,"_244":245,"_246":-5,"_247":-5,"_248":-5,"_249":-5,"_250":-5,"_251":-5,"_252":-5,"_253":254},{"_210":211,"_212":213,"_214":215,"_216":217,"_218":219,"_220":221,"_222":223,"_224":-5,"_225":226,"_227":228,"_229":221,"_230":219},"attributes",[307,318,326],{"_203":308,"_309":310,"_311":312,"_244":315},11,"type","category","label",{"_6":313,"_261":314},"Sales / Business Development","Ventes / Représentation",{"_6":316,"_261":317},"sales-business-development","ventes-representation",{"_203":319,"_309":320,"_311":321,"_244":323},38,"schedule",{"_6":322,"_261":322},"Permanent",{"_6":324,"_261":325},"permanent-en","permanent",{"_203":327,"_309":320,"_311":328,"_244":331},41,{"_6":329,"_261":330},"Full time","Temps plein",{"_6":332,"_261":333},"full-time","temps-plein","created_at","2026-04-30T09:32:05.000000Z","published_at","2026-04-30 09:32:05","is_published","is_open","timeago","1 month ago","content","attributesByType",{"_310":345,"_320":346},[307],[318,326],"total","categories",[350],{"_203":308,"_311":313},"cities",[215],"schedules",[355,356],{"_203":319,"_311":322},{"_203":327,"_311":329},"langSwitchUrl","https://carrieres.jobsmedia.ca/34650/pascal-le-boulanger-inc/emplois","actionData","errors"]

Open Positions (1)

Sales / Business Development

Don't see the right role?