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Massage Experts Montréal Ltée est une clinique de massothérapie opérant sous un modèle de franchise reconnu. L'entreprise regroupe une équipe administrative ainsi qu'environ 20 thérapeutes travailleurs autonomes et dessert une clientèle active par le biais d'adhésions mensuelles et de facturation directe aux assureurs. La clinique valorise le développement professionnel, la polyvalence et l'autonomie, et offre un environnement stiumulant pour toute personne souaitant contribuer activement à l'efficacité et à la qualité des services de santé.

Description de l’offre d’emploi

Sous l'autorité des actionnaires, le directeur administratif assure la gestion complète des opérations administratives, financières et des ressources humaines de la clinique. Il joue un rôle stratégique dans la continuité et la stabilité des opérations.
Responsabilités principales:

Superviser le personnel administratif
Gérer le processus de recrutement et d'intégration des employés administratifs et des thérapeutes travailleurs autonomes
Assurer la gestion de la paie
Réviser et valider les factures des travailleurs autonomes
Superviser la conformité TPS/TVQ
Gérer la facturation directe aux assurances et la réconciliation des paiements
Produire et analyser les rapports financiers et de ventes
Superviser l'utilisation des plateformes de gestion (ex. logiciels de réservation et gestion de dossiers clients)
Assurer la gestion des adhésions mensuelles
Coordonner les promotions et initiatives marketing locales
Maintenir les standards opérationnels du réseau de franchise
Assurer la satisfaction client et la qualité des services administratifs

Exigences requises:

Expérience en gestion des ressources humaines et connaissance des normes du travail au Québec
Expérience en gestion de la paie
Expérience en gestion financière et analyse de rapports
Connaissance des normes fiscales canadiennes (TPS/TVQ)
Expérience avec systèmes de facturation directe aux assureurs
Expérience avec une plateforme de réservation de services de soins personnels
Connaissance de l'industrie de la massothérapie au Québec
Expérience dans une structure de franchises canadiennes
Expérience en gestion des plateformes de réservation et de dossiers clients
Expérience en marketing local sur réseaux sociaux et suivi de la satisfaction client
Biliguisme français/anglais requis. L'anglais est requis pour répondre à notre clientèle anglophone

Langues

Français parlé et écrit - Élevé
Anglais parlé et écrit - Élevé

Formations

Baccalauréat 1er cycle, Sciences de l'administration - Administration

Expérience3 à 5 ansCompétences

Capacité à établir et à maintenir des relations interpersonnelles
Polyvalence
Respect des normes et règlements

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Open Positions (1)

Management / Executive / Business Analysis

Don't see the right role?