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Depuis 1970, notre mission est de promouvoir et de développer davantage l’action bénévole dans les différents secteurs de l’activité humaine et répondre ainsi à des besoins spécifiques du milieu.

Notre rôle est de guider les personnes bénévoles dans leur implication et ainsi favoriser l’atteinte de leur plein potentiel, tout en respectant leurs compétences, habiletés et intérêts.

De concertation avec l’équipe de travail qui met en place des services et activités, les bénévoles assurent l’offre de services afin d’améliorer la qualité de vie et le mieux-être de la communauté. Les actions posées par les bénévoles ont des répercussions significatives dans le quotidien de centaines de personnes vivant sur notre territoire.

Description de l’offre d’emploi

Adjoint(e) à la coordination Tel-Écoute

Tel-Écoute est une ligne d'écoute confidentielle et anonyme desservant la région de la Mauricie et des environs.

Une équipe de plus de 50 bénévoles permet d‘offrir une écoute active empathique, non-directive et dénuée de jugement à la communauté.

L’organisme est à la recherche d’une personne formée dans le domaine de l’intervention qui souhaite relever de nouveaux défis.
Elle sera responsable de coordonner l’ensemble des activités en lien avec le recrutement, la formation et le soutien des bénévoles.
Assurer le recrutement et veiller à la rétention des bénévoles.
Coordonner et offrir la formation des écoutants et les formations continues.
Assurer l'intégration de chaque nouveau bénévole.
Assurer une supervision et un soutien aux bénévoles.
Veiller au bon fonctionnement de la ligne d'écoute et assurer le processus de remplacement.
Collaborer à divers outils de communication, participer à diverses activités, à la promotion du service et autres tâches connexes.

Qualifications professionnellesCette offre d'emploi est soumise à une qualification professionnelle reconnue en dehors du réseau scolaire ou universitaire : (certificats, permis, cours, appartenance à un ordre ou une association professionnelle, etc.)Langues

Français parlé et écrit - Élevé

Formations

Diplôme d’études collégiales (DEC), Techniques humaines - Travail social
Baccalauréat 1er cycle, Sciences humaines et sciences sociales - Psychologie

Expérience3 à 5 ansCompétences

Capacité à établir et à maintenir des relations interpersonnelles
Capacité de jugement et facilité à prendre des décisions
Capacité d’adaptation

Travailleuses et travailleurs expérimentésCette offre d'emploi provient d'un employeur disposé à embaucher des travailleurs expérimentés. Pour plus d'information : Travailleurs expérimentés sur le marché du travail | Gouvernement du Québec (quebec.ca) ","lang","adjointe-a-la-coordination-du-service-de-tel-ecoute","apply_external_link","https://www.quebecemploi.gouv.qc.ca/plateforme-emploi/poste/532574?utm_source=direct&source=direct","text_description","Description de l'entrepriseDepuis 1970, notre mission est de promouvoir et de développer davantage l’action bénévole dans les différents secteurs de l’activité humaine et répondre ainsi à des besoins spécifiques du milieu.Notre rôle est de guider les personnes bénévoles dans leur implication et ainsi favoriser l’atteinte de leur plein potentiel, tout en respectant leurs compétences, habiletés et intérêts.De concertation avec l’équipe de travail qui met en place des services et activités, les bénévoles assurent l’offre de services afin d’améliorer la qualité de vie et le mieux-être de la communauté. Les actions posées par les bénévoles ont des répercussions significatives dans le quotidien de centaines de personnes vivant sur notre territoire. Description de l’offre d’emploiAdjoint(e) à la coordination Tel-ÉcouteTel-Écoute est une ligne d'écoute confidentielle et anonyme desservant la région de la Mauricie et des environs.Une équipe de plus de 50 bénévoles permet d‘offrir une écoute active empathique, non-directive et dénuée de jugement à la communauté.L’organisme est à la recherche d’une personne formée dans le domaine de l’intervention qui souhaite relever de nouveaux défis.Elle sera responsable de coordonner l’ensemble des activités en lien avec le recrutement, la formation et le soutien des bénévoles.Assurer le recrutement et veiller à la rétention des bénévoles.Coordonner et offrir la formation des écoutants et les formations continues.Assurer l'intégration de chaque nouveau bénévole.Assurer une supervision et un soutien aux bénévoles.Veiller au bon fonctionnement de la ligne d'écoute et assurer le processus de remplacement.Collaborer à divers outils de communication, participer à diverses activités, à la promotion du service et autres tâches connexes.Qualifications professionnellesCette offre d'emploi est soumise à une qualification professionnelle reconnue en dehors du réseau scolaire ou universitaire : (certificats, permis, cours, appartenance à un ordre ou une association professionnelle, etc.)LanguesFrançais parlé et écrit - ÉlevéFormationsDiplôme d’études collégiales (DEC), Techniques humaines - Travail social Baccalauréat 1er cycle, Sciences humaines et sciences sociales - PsychologieExpérience3 à 5 ansCompétencesCapacité à établir et à maintenir des relations interpersonnellesCapacité de jugement et facilité à prendre des décisionsCapacité d’adaptationTravailleuses et travailleurs expérimentésCette offre d'emploi provient d'un employeur disposé à embaucher des travailleurs expérimentés. 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Open Positions (2)

Social Services

Don't see the right role?