Our team of technical operations and in search of a new colleague. Respecting the Technology Operations Team Leader (Techops), the candidate is responsible for supporting and bridging between operations and technical groups. Holding strong leadership, planning, communication and collaboration skills, he / she is also very technically and has a solid experience in analysis and deverminage of complex problems applying for multidisciplinary collaboration.

Key responsibilities

Diagnose any business problems and complex applications and grab several new concepts quickly.
Easy to change priority and work in stressful situations.
Report anomalies in the operation of applications, bring the mitigation and prioritization solutions of anomalies.
Document processes and procedures.
Have a very good analytical ability, and be able to interpret customer business needs to translate them into operational requirements.
Track responses to service requests and problem solving to ensure that resolutions are implemented quickly.
have excellent communication skills to exchange with peers and stakeholders, be transparent, to be guided by the data and know how to listen and give good as bad news.
demonstrate an exemplary attitude and be an imperturbable team member
Appreciate the challenge of simplifying complex systems and always keep the overview in mind when working on an isolated element.

What we are looking for

University degree in Computer Science, Computer Engineering, Software Engineering or Equivalent Experience
more than 5 years of development technology
Knowledge of performance measures
Excellent communication skills
time management skills
Solid and proven skills in decision-making
bilingual (French and English).
Good command of SQL as well as the Atlassian suite.
Ability to manage multiple priorities at the same time;
Results-based state of mind;
Ability to work well under pressure;
a good vision of customer service;
Excellent team player
Ability to work in a start-up business context
Excellent communication with peers and stakeholders

assets

Knowledge of cloud services offered by Azure
Kusto KUSTO
Knowledge of C #
Knowledge of zigbee technology
Knowledge of iot technologies
Knowledge of the energy industry
Experience in setting up systems, computer equipment and IT processing
IT project management

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